Cosmic Yak Privacy Policy
Thank you for choosing to do business with Cosmic Yak where your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used solely to process your orders and to provide a more personalized experience on our website, www.cosmicyak.com. Our site utilizes a 128 bit encrypted SSL to increase the security of our customer’s valued personal information. Cosmic Yak’s SSL Certificate has been provided by ipsCA. For further information about this site and the ipsCA Server Certificate, please click the following link: http://certs.ipsca.com/sslcheck/servidorseguro.asp?numeroserie=06:1C:20:02:59:72:81:F1:C6:EF:94:3E:DA:70:F2:97:E5:AE:95:BE
How Do We Use the Information We Collect?
When you become a Cosmic Yak member, we ask you to fill out a form that requests your name, address and e-mail address as well as demographic information such as gender and date of birth. Your name and address information is used solely to process your orders. Your demographic information (gender, date of birth, etc.) is used for security purposes only, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using stolen credit cards. Cosmic Yak guarantees that your personal information will NEVER be sold, given, rented or traded to others for any purpose.
Refer-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Cosmic Yak does not store this information and uses it for the sole purpose of sending this one-time email.
Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize enjoyment of the site. Log files are not tied to personally identifiable information.
Site Security
All Cosmic Yak member information is ID and password protected. We have also installed and implemented our site with a 128 bit encryption SSL. Cosmic Yak’s SSL Certificate has been provided by ipsCA. For further information about this site and the ipsCA Server Certificate, please click the following link: http://certs.ipsca.com/sslcheck/servidorseguro.asp?numeroserie=06:1C:20:02:59:72:81:F1:C6:EF:94:3E:DA:70:F2:97:E5:AE:95:BE
Correcting/Updating Your Personal Information
After becoming a Cosmic Yak member you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your ID, password and birth date when prompted and clicking the 'Edit Information' button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'My Account' section, or the 'Contact Us' section.
Links To Other Sites
Cosmic Yak contains links to other web sites. Please note that when you click on one of these links, you may be leaving the Cosmic Yak site and entering another web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.
Communication
From time to time we may send out email messages alerting you of promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials. If you elect to receive our News Letter, it may contain promotional materials from Cosmic Yak.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law to comply with a current judicial proceeding, a court order or legal process served on our web site.
Supplementation
Cosmic Yak may correct or supplement member address information with standardized postal representation in order to ensure that our members receive their orders.
Our Use of Cookies
Cosmic Yak may use cookies to provide our members with a seamless website experience. If you have set your browser to reject cookies, our site will not automatically identify you when you enter and you will need to manually type in your account ID and password.
Your Feedback is Always Welcome
At Cosmic Yak we are always striving to improve our customer relations. We welcome all comments, questions or concerns. Please feel free to contact us directly by clicking here. You can reach us via email at: customerservice@cosmicyak.com
Or by US Postal Service at: Cosmic Yak, Attn: Customer Relations, P.O. Box 661361, Los Angeles CA 90066
